VIRATRA ART DECOR WORLD

At VIRATRA ART DECOR WORLD, we take pride in delivering handcrafted, made-to-order furniture safely to customers across the globe. Please review our shipping policy below for complete clarity on production, delivery, and logistics.

1. Shipping Coverage

  • We offer FREE SHIPPING worldwide on all orders.

  • All products are manufactured and shipped from India.

  • We ship to residential and commercial addresses internationally.

2. Order Processing & Production Time

  • All products are custom-made and made-to-order.

  • Production begins immediately after order confirmation.

  • Standard production time may vary depending on the product design, quantity, and customization requirements.

  • Estimated production timelines shared are approximate and for reference only.

3. Shipping & Delivery Timeline

  • Delivery timelines depend on:

    • Product manufacturing time

    • Destination country

    • Shipping method and carrier

    • Customs clearance process

  • International delivery timelines may vary due to customs inspections, port congestion, or unforeseen circumstances.

4. Packaging & Handling

  • All furniture is professionally packed using export-standard packaging to ensure maximum protection during transit.

  • Special care is taken for fragile, heavy, and handcrafted items.

5. Customs, Duties & Taxes

  • Shipping charges are free, however:

    • Import duties, customs taxes, VAT, GST, or any local charges imposed by the destination country are not included.

    • These charges, if applicable, must be borne by the customer.

  • VIRATRA ART DECOR WORLD is not responsible for delays caused by customs clearance or regulatory procedures.

6. Delivery Method

  • Deliveries are made through trusted international logistics and freight partners.

  • Delivery is typically made to the ground floor or building entrance, depending on the carrier’s policy.

  • Assembly, installation, or room placement services are not included unless specifically mentioned.

7. Damaged or Missing Shipments

  • If a product arrives damaged or with missing items:

    • The issue must be reported within 48 hours of delivery

    • Clear photos/videos of the packaging and product must be provided

  • After verification, we will arrange a replacement or refund, as per our Refund & Return Policy.

8. Failed or Delayed Deliveries

  • Delays due to incorrect shipping information provided by the customer are not the responsibility of VIRATRA ART DECOR WORLD.

  • Additional costs arising from re-delivery, storage, or customs issues may be charged to the customer.

9. Risk & Ownership

  • Risk of loss or damage transfers to the buyer upon successful delivery of the product.

10. Manufacturing & Dispatch Address

VIRATRA ART DECOR WORLD – Manufacturing Unit
Plot No. 18, Khasra No. 6/12
Akshat Vihar, Sector A
Kharda Bhandu
Jodhpur, Jodhpur Rural
Rajasthan – 342001
India