Terms of Service
VIRATRA ART DECOR WORLD
Welcome to https://viratraartdecorworld.com/. By accessing or placing an order on our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
-
VIRATRA ART DECOR WORLD is engaged in the design, manufacturing, and export of handcrafted, made-to-order furniture.
-
All products are manufactured in India and shipped worldwide.
-
These Terms & Conditions apply to all users, visitors, and customers of the website.
2. Products & Custom Orders
-
All products listed on our website are custom-made and made-to-order.
-
Once an order is confirmed, it cannot be modified, canceled, or refunded, except as stated in our Refund & Return Policy.
-
Since each product is handcrafted, slight variations in color, finish, texture, or wood grain are natural and not considered defects.
3. Pricing & Payments
-
All prices displayed on the website are final product prices.
-
Payments must be made in full at the time of placing the order.
-
We reserve the right to update prices without prior notice.
4. Free Worldwide Shipping
-
We offer FREE SHIPPING worldwide on all orders.
-
Shipping includes packaging, handling, and freight charges from India to the destination country.
-
Import duties, customs taxes, VAT, or local charges, if applicable, are not included and must be paid by the buyer as per the destination country’s regulations.
-
Delivery timelines may vary depending on production time, destination country, customs clearance, and logistics partners.
5. Delivery & Transit
-
Estimated delivery timelines are shared for reference only and may vary.
-
VIRATRA ART DECOR WORLD is not responsible for delays caused by:
-
Customs clearance procedures
-
Port congestion
-
Natural disasters, strikes, or unforeseen circumstances
-
-
Risk of loss or damage transfers to the buyer upon successful delivery.
6. Damaged or Missing Products
-
In case of transit damage or missing items, the customer must notify us within 48 hours of delivery with clear photos or videos.
-
After verification, we may offer:
-
Replacement of the damaged/missing item or part
-
Refund (partial or full), at our discretion
-
-
Claims raised after 48 hours will not be accepted.
7. Returns & Refunds
-
Returns and refunds are governed strictly by our Refund & Return Policy.
-
No returns or refunds are allowed for custom-made products unless there is transit damage or missing items.
8. Intellectual Property
-
All content on the website including images, designs, text, logos, and graphics are the intellectual property of VIRATRA ART DECOR WORLD.
-
Unauthorized use, copying, or reproduction is strictly prohibited.
9. Limitation of Liability
-
VIRATRA ART DECOR WORLD shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
-
Our maximum liability shall not exceed the value of the order placed.
10. Governing Law & Jurisdiction
-
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.
-
Any disputes shall be subject to the exclusive jurisdiction of courts in Jodhpur, Rajasthan, India.
11. Manufacturing Address
VIRATRA ART DECOR WORLD – Manufacturing Unit
Plot No. 18, Khasra No. 6/12
Akshat Vihar, Sector A
Kharda Bhandu
Jodhpur, Jodhpur Rural
Rajasthan – 342001
India